FAQ

Do You Offer a Warranty?

Yes Garland Auto Body offers a lifetime paint and workmanship guarantee.  This guarantee covers you anywhere you travel throughout North America and is honored by any one of the Certified First network of auto body repair facilities.  There are over 160 shops in Canada and over 450 shops in the United States.

How Do I Keep my New Paint Looking New Longer?

We recommend that you follow these simple precautions in the  first few months.

In The First 90 Days

  • Do not wax or polish the vehicle – this will allow the paint to dry and harden completely.

In The First 30 Days

  • Do not use a commercial car wash. Stiff brushes or sponges could scratch the surface.  Wash the vehicle by hand with cool water and a very mild detergent.  Be sure to use a soft cloth or sponge.
  • Wash the vehicle in the shade – never in the sun.
  • Do not “dry wipe” the vehicle – always use clean water.  Dry wiping could scratch the paint.
  • Extreme heat or cold are to be avoided.  Keep the vehicle parked in the shade whenever possible.
  • Avoid gravel roads.  Chipping the finish is easily done in the first 30 days.
  • Do not park under trees which drop sap or near factories with heavy smoke fallout.  Sap and industrial fallout will mar or spot a freshly painted surface.  Trees are also likely to attract birds.  Bird droppings have high-acid content and will damage a freshly painted surface.  They should be washed off as soon as possible.
  • Do not spill gasoline, oil, antifreeze, or transmission fluid on the new paint.  If you do, IMMEDIATELY rinse off with water.  DO NOT WIPE.
  • Do not scrape ice or snow from the surface.  Your snow scraper can act like a paint scraper if the finish is new.  Brush off loose material with a soft snow brush.
What Should I do if I have an Accident?

Here is a list of 11 easy steps to remember, as compiled by the National Safety Council:

  • Stop your vehicle if it is clear, safe and legal.
  • Move the vehicle out of the traveled roadway, if it is clear, safe and legal. (In some states it is against the law to move the vehicle from the place where the accident occurred. Check the ordinance in your area.)
  • Turn off the ignitions of the cars involved.
  • Make a first aid check of all persons involved in the accident.
  • Call the police and, if necessary, emergency medical services.
  • Mark the scene of the accident with flares or retroreflective triangles.
  • Gather the names* of all persons in the motor vehicles and people who witnessed the accident.
  • Make a quick diagram of where the vehicle occupants were seated and indicate the vehicles’ direction of travel and lane. Also note the date, time and weather conditions.
  • Ask to see the other driver’s license* and write down the number.
  • Exchange insurance company information. DO NOT discuss “fault” or make statements about the accident to anyone but the police.
  • Get a copy of the police report of the accident from the local precinct.
 

Thank You For Choosing Garland Auto Body, as it is your right to choose

Our Affiliations and Certifications

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Corporate Office

850 Torbay Road
St. John's, NL
A1K 1A2

Contact

Phone: (709) 722-0641
(709) 722-2017
Mail us: Click Here

Hours of Operation

Mon - 8:00Am-5:00PM
Tue - 8:00Am-5:00PM
Wed - 8:00Am-5:00PM
Thu - 8:00Am-5:00PM
Fri - 8:00Am-5:00PM
Sat - Closed
Sun - Closed

© 2015 All Rights Reserved - Garland Autobody
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